For EVSE service and maintenance companies
EV charger maintenance records your whole crew can open
ChargerLog is an EV charger maintenance log for service companies that keeps every charger at every hotel, apartment and office site, with its serial number, warranty date, faults and service visits. Technicians arrive knowing the unit's past, and property managers get a tidy service report.
The fault board
Calls, texts and emails about dead chargers, in one place
Fault reports used to land in whoever picked up the phone. Now each one is a card on the charger it belongs to, with a priority and a technician, and nobody has to remember who was sent where.
Called in2
Harbor Inn, Lobby 2
Front desk: guest says it won’t start, third time this month
Urgent
Elm Street, L1-03
Property manager: dead since last Tuesday
Tech assigned1
Oak Park Condos, Visitor 1
Screen blank, card reader not lighting. Dani, Thursday AM
Waiting on parts1
Harbor Inn, Lobby 6
Control board ordered under warranty, claim W-48812
Example data
What it keeps
EV charging station maintenance on the record
Charger list per site
Label as marked on the stall, make, model, serial number, Level 2 or DC fast, ports, connector, install date and warranty end, for every site you service. Bring your existing sheet in with the CSV import.
EV charging station repair, dispatched
Each fault names the charger, the symptom and the priority, and gets a technician. Open, assigned, waiting on parts and resolved are columns, so a dead unit can’t sit unnoticed.
Visits recorded on the phone
Preventive or repair: which chargers were checked, which faults were fixed, work done, parts swapped, warranty claim number, hours on site and up to twelve photos.
The life story of each unit
Every fault and visit for one charger on one timeline. Export it as a CSV for the manufacturer’s warranty desk, or to show the owner the unit that keeps failing.
Your EV charger maintenance checklist on a schedule
Set each client to quarterly, semiannual or annual PM. Log the preventive visit and the site’s next PM date moves forward by itself.
Property managers in the loop
On Fleet, the property manager gets a login to report faults on their own chargers and watch the repair. Other clients stay invisible to them.
Logins
Office, field and client, each with their own view
Owner
All of it, plus the team, billing and deleting records.
Office
Takes the calls, assigns technicians, keeps clients, sites and chargers up to date, sends reports.
Technician
The faults assigned to them, any site’s history before a call, and their own visit log.
Site contact
The property manager: reports faults and follows repairs at their own sites only.
For the property manager
An EV charger service report in two clicks
Hotel managers and HOA boards ask what was done this quarter and which chargers work. Choose a site and a date range: ChargerLog lays out each charger's status, every visit with the work and parts, and every fault from report to fix. Print it or save a PDF.
Service report · example
Harbor Inn, surface lot
Jul 1 to Sep 30, 2026
- Jul 14, preventive: all six checked, holsters cleaned, firmware updated on two.
- Aug 22, repair: cable replaced on Lobby 2, warranty claim filed.
- Sep 30, repair: card reader on Lobby 5 swapped; Lobby 6 waiting on a board.
How a repair moves through it
One dead charger, Monday to Friday
Monday
The front desk at a hotel calls about a charger. Office logs the fault against that unit and marks it urgent.
Tuesday
A technician is assigned. Before driving out, they open the site and see the unit’s serial number and its last two repairs.
Wednesday
On site, they swap the cable, tick the fault as fixed, add two photos and set the charger back to working.
Friday
The property manager asks what happened this quarter. Office picks the dates and sends the service report.
Plans
Pay for the sites you look after
Each plan includes charger lists, faults, visits with photos, repair history and service reports. Pay yearly and two months are free.
Solo
$29 a month, or $290 a year
- 25 client sites, 150 chargers
- 3 technician logins
- No office logins
- No property manager logins
Crew
$59 a month, or $590 a year
- 100 client sites, 750 chargers
- 10 technician logins
- 3 office logins
- No property manager logins
Fleet
$99 a month, or $990 a year
- 400 client sites, 3,000 chargers
- 30 technician logins
- 10 office logins
- Property manager logins, as many as you need
Service company questions
Questions from service company owners
What should an EV charger maintenance checklist cover?
A typical preventive visit looks at the enclosure and mounting, cables and connectors for wear, the holster and cable management, the screen and card reader, the network connection, a test charge on each port, and the error log. ChargerLog records which chargers were checked on each visit and what was found, so the checklist leaves a trail.
How often do EV charging stations need maintenance?
Most service companies sell quarterly, semiannual or annual preventive plans, plus break-fix calls in between. Busy hotel lots and DC fast sites usually go quarterly. Set the plan per client and ChargerLog tracks each site’s next PM date.
What goes in an EV charger service report?
Each charger’s status today, the visits in the period with the work done and parts replaced, and the faults reported and resolved. ChargerLog builds it for any date range, ready to print or save as a PDF.
Does this replace ChargePoint or other charging network software?
No. The network software belongs to the site owner and handles driver payments and remote monitoring. ChargerLog is the service company’s own book: your visits, your parts and your warranty claims, across every brand and network you work on.
Who is ChargerLog made for?
Independent EVSE service and maintenance companies and electrical contractors with an EV crew, roughly 1 to 30 technicians and 20 to 400 client sites. Charging networks running their own fleets are better served by their network tools.
Can we keep our job and invoicing software?
Yes. Plenty of shops keep Jobber or Housecall Pro for quotes and invoices and use ChargerLog for what those tools don’t keep: the chargers at each site and each charger’s repair record.
Updated October 9, 2026